Shipping policy

At Urban Panchi, we aim to deliver your favorite home decor and apparel quickly and safely to your doorstep. Please read our shipping policy to understand how we process and deliver your orders.

Order Processing

Orders are processed within 1–2 business days after receiving confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timelines

Within India: Delivery usually takes 4–7 business days, depending on your location.
- Metro Cities: 3–5 business days
- Rest of India: 5–7 business days
International Orders: Currently, we ship only within India.

Shipping Charges

Free Shipping on all prepaid orders above ₹1500.
For orders below ₹1500, a standard shipping fee of ₹99 will be applied.

Order Tracking

Once shipped, you will receive a tracking link via email/SMS.
You can track your package in real-time until delivery.

Delays

While we always try to ensure timely delivery, delays may occur due to:

Unforeseen weather conditions
Courier service disruptions
Remote location deliveries

In such cases, we will keep you informed via email/SMS.

Packaging

All Urban Panchi products are carefully packed with love and safety in mind, ensuring they reach you in perfect condition.

Incorrect Address

Please ensure your shipping details are correct at checkout.
Urban Panchi will not be responsible for failed deliveries due to incorrect or incomplete addresses.